We live in the Information Age where information is erroneously regarded as knowledge. Since information is wrongly assumed as knowledge, it therefore follows that having more information about a certain problem is assumed to give one the means or powers to solve it. This prevailing assumption is embedded in Zuraidah's statement "The answer to that is again more data, not less."
Does having more information about a certain problem necessarily lead to the means to solve it? This statement can only be true if we are talking about meaningful information, because useless data and information would lead us nowhere.
The eminent Malaysian philosopher, Tan Sri Prof Dr Syed Muhammad Naquib Al-Attas, has clarified the difference between knowledge and information. Knowledge is related to meaning, whereas information is what he defines as the 'object of knowledge'. As the object of knowledge, information therefore needs interpretation by the mind before it is considered to be meaningful. As such, knowledge and information are not one and the same. Additionally, information is only made useful in minds prepared to receive it and render it meaningful. Which is why Prof. Al-Attas defines knowledge as the arrival of meaning to the soul, and the soul's arrival at meaning. If the soul is unprepared to arrive at meaning, it would not be able to attain knowledge.
To illustrate this point on information, perhaps we can imagine a bed-ridden patient stricken with some unknown disease. Having information about the number of friends he has or the type of clothes he wears at home would not be meaningful at all if our objective is to know more about the nature of the unknown disease. At the same time, even if we do furnish information that we assume to be meaningful or useful to us, it does not necessarily mean that it is also useful to others. In other cases, it may also be detrimental as well. For instance, the information that integrating 2x would yield the square of x may be meaningful to a student who is trained in Calculus, yet it is useless and meaningless to a three year old, simply because the mind of a three year old is unprepared to interpret such information.
To elucidate this point further, we have the following example taken from a secondary school mathematics question under the category 'Statistical Misconceptions':
With the data above, can we conclude that the safest drivers are those between 16 to 19 years old? We call this type of data misleading at best; it assumes that the extent of one's age is a cause of fatal accidents. From this example, we can understand that disclosing the age of drivers in this case does not help us to understand the nature of safety or safe drivers. Additionally, only trained and discerning minds are able to avoid such logical pitfalls; can we say the same about the general public?
Similarly, breaking down a problem and classifying it according to ethnicity would not be meaningful in helping us understand the nature of the problem, unless we assume that it is ethnicity that is the cause of the problem. Does being Malay have anything to do with some problems we have at hand like substance abuse or divorces? Even if Zuraidah were right on the fact that such information is useful to the Malay Muslim Organizations because it provides them with the impetus to resolve problems, would such information be useful to the general public? Why cannot it be kept only within the circles of such organization if such information would be useful only to them, especially when we already know of some consequences of disclosing such information to the unprepared minds of the public?
When statistics which indicate that Malays are not as academically successful as their Indian and Chinese counterparts are released to the public, the public would not have the intellectual ability to interpret them in the sense that there exists some underlying socio-economic factors unique to the Malay community which lead to such results. Instead, the public, being the public, would come to the simplistic conclusion that 'Malays are stupider than the Indian and the Chinese'. Therefore, in this case, more data would introduce and reinforce stereotypes; they create more problems instead of solving them.
When statistics which indicate that Malays are not as academically successful as their Indian and Chinese counterparts are released to the public, the public would not have the intellectual ability to interpret them in the sense that there exists some underlying socio-economic factors unique to the Malay community which lead to such results. Instead, the public, being the public, would come to the simplistic conclusion that 'Malays are stupider than the Indian and the Chinese'. Therefore, in this case, more data would introduce and reinforce stereotypes; they create more problems instead of solving them.
In any scientific endeavor we present data not for the sake of presenting. We actually have an aim in mind, that is, to see some useful and meaningful correlations between variables. In the case of societal problems, there are other more useful indicators such as household income and types of families. Such indicators are more clearer and palatable for public consumption.
In conclusion, information is not value-free. It is laden with certain assumptions that the general public would not be capable of discerning and interpreting correctly.
In conclusion, information is not value-free. It is laden with certain assumptions that the general public would not be capable of discerning and interpreting correctly.
Which brings to mind what the celebrated French philosopher, Jean Braudrillard has to say regarding the condition of our society:
“..we lived in the world where there is more and more information but less and less meaning." It is high time that we start thinking about problems using more meaningful data and disclose data that can be easily and meaningfully consumed by the general public.
There is a fundamental difference between disclosing useful information, and washing dirty linen publicly.
There is a fundamental difference between disclosing useful information, and washing dirty linen publicly.

